SHIPPING & RETURNS
Thank you for considering Ofibera for your sustainable wardrobe needs. We're excited to share our journey with you!
We are finalizing our production and anticipate completion by mid-December 2024. We appreciate your patience and understanding as we work diligently to bring you high-quality, sustainability-driven products.
By choosing us, you're contributing to a greener future for the fashion industry .
If you have any questions or need assistance, reach out to us at contact@petrichor.earth!
Free Returns within 30 days
If you're not completely satisfied with your purchase, you may return your item(s) within 30 days from the date of delivery. We believe that you should have the opportunity to experience our products firsthand, risk-free.
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If you are returning an item after 30 days or the item is not eligible for free returns, you will be responsible for the return shipping costs.
Return Eligibility &
Refund Process
To be eligible for a return, items must be unused, in the same condition you received them, and in their original packaging. Tags and labels must be intact. Please note that we cannot accept returns on personalized or customized items. Gift cards and promotional items are non-refundable.
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Once we receive your returned item and inspect it, we will process your refund. Please allow 7-10 business days for your refund to appear in your original payment method.
How to Initiate a Return
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Contact our customer support team at contact@petrichor.earth to initiate the return process. Please provide your order number and reason for the return.
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Our team will guide you through the return process and provide you with a prepaid return label.